Last updated September 2022
We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.
When you contact us by email or through our website, we store your name and email address, plus your phone number if you’ve given them to us.
If you’re a patient, we store your information in [Company], our accounts software.
We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.
Dr Razvan Beretchi, our Dentist, is responsible for the security of your information. You can contact him by email at firstname.lastname@example.org or by phone on 01745 832279 if you have concerns about the information we store.
When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.
Where we store your information in third-party services, we restrict access only to people who need it. We store passwords in an encrypted password manager, use a different, randomly generated password for each service, and never use the same password twice. The computers we use are all encrypted and protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after five minutes of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Dr Razvan Beretchi by email at email@example.com or by phone on 01745 832279. If you’re the letter writing type, send your envelope to Abergele Dental Surgery Groes Lwyd, Abergele, Conwy, Cymru / Wales, LL22 7TA.
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.
Our practice provides caring, preventive dentistry for everyone in your family, helping everyone to keep their mouth healthy.
Thank you so much for your compassion and care following my accident.